We pride ourselves in handling your orders quickly, with most items shipping within 24 hours of ordering.  However, some orders may take up to two business days to process.  If you would like your order to ship sooner give us a call at (866) 253-5317.  It’d be our pleasure to do what we can to expedite your order.  Items ordered together may not be shipped out on the same day.  We do this to get your order shipped as soon as possible and won’t charge for the extra shipping.  If you indicate your order is gift, we’ll make sure the entire order ships together.  We’re also happy to hold onto your order and ship on the date you specify so it arrives when you would like.  Just let us know your “hold-to-ship” date when checking out. 

If we run into any delays processing your order, we’ll contact you to let you know immediately.  Feel free to contact us any time if you have questions on your order.  We can be reached by email at or by phone at (866) 253-5317.

STANDARD GROUND SERVICE RATES, per delivery address:

We offer numerous shipping options, utilizing United Parcel Service, Federal Express, and the United States Postal Service as our carriers.  Standard shipping for the contiguous U.S. is via ground service by our selection of carrier.

Standard shipping rates active:

Orders $0.00-$19.99 ………… $6.99

Orders $20.00-$39.99 ………… $8.99

Orders $40.00-$59.99 ………… $11.99

Orders $60.00-$68.99 ………… $13.99

Orders $69.00+  ………… FREE GROUND SHIPPING

Please Note: Above charges apply to continental USA addresses only

Express Shipping Services, per delivery address:

1DA – One day delivery: $19.99, plus Standard Service rate above
2DA – Two day delivery: $12.99, plus Standard Service rate above
Note 1 day and 2 day delivery are business days and exclude Saturdays, Sundays and holidays

Alaska and Hawaii, per delivery address:

Standard Shipping – $9.99, plus Standard Service rate above.
Express Shipping – $9.99, plus calculated shipping for either 1DA or 2DA service.

Please Note: Above charges apply to continental USA addresses only

PO Boxes and Military Addresses (FPO & APO):

Packages to these addresses will be shipped by Priority Mail via USPS. Express shipping services are not available for these addresses. Please allow additional travel time for delivery to post office boxes and military addresses.


When calculating transit days, do not count the day a package ships. Travel times are for business days and do not include weekends or holidays.


* For expedited shipping please call us at (866) 253-5317 *


 Warm Weather Conditions:

Chocolates and other perishable merchandise may require special handling during warm weather, and orders for these items may be unsuitable for standard shipping methods.

Our Customer Service Representatives will be happy to discuss with you prior to ordering any weather-related concerns, available options and special handling charges.

During warm weather, we revise the contents in our gift baskets and other assortments to eliminate items which may be damaged by heat. From time to time we may substitute non-perishable merchandise of equal or greater value, yielding a basket which will arrive in perfect condition without the need for express delivery.


Perishable and some semi-perishable items require express shipping services to assure that they arrive at your door in perfect condition.

Please note: Typically, we do not ship perishable items on Thursday or Friday. If delivery cannot be made before the weekend, we will ship your perishable item on Monday.

Shipments Containing Alcohol:

  • Alcohol cannot be shipped to MA, ND, NH, TX, UT, WV or PO Boxes.
  • Purchaser and recipient must be at least 21 years of age to order or receive alcoholic beverages.
  • A signature is required for all alcohol deliveries.

 Hawaii and Alaska addresses:

Packages may be shipped by Standard shipping services via Priority Mail or an Express Shipping method.


Can I ship for Saturday delivery?

Absolutely.  Call us at (866) 253-5317.  We’ll take your order over the phone and make arrangements for Saturday delivery. 

Can I place an order for In-Store Pickup?

Yes, we are happy to arrange for in-store pick-up.  Typically, orders placed by 12 p.m. (EST) Monday – Friday may be picked up the next business day. Orders placed after 12 p.m. (EST) on Friday will be available for pick up on the following Tuesday.  Call us at (866) 253-5317 and we’ll make arrangements for your in-store pickup.

What about courier service?

We provide courier delivery services for local addresses near our store locations.  Please call us at (866) 253-5317 and we’ll coordinate delivering your order via our Southern Season delivery fleet.

What if my package is damaged in shipping?

In case of a damaged shipment, be sure to save everything, including the shipping carton. Shipments are insured for the full purchase value.